PRIVACY POLICY for eLSA: In-Port Data Hub
PERSONAL INFORMATION
We collect personal information specific to each user of E-Port Pte Ltd (and/or eLSA) to uniquely identify our users. This includes:
- First and Last Name: For app functionality, fraud prevention, security and compliance, account management.
- Address: To facilitate location-based services.
- Email Address (Optional): For account management and communication.
- User IDs: For app functionality, analytics, personalization, and account management.
- Telephone Number: For account verification and support.
- Other Information (Optional): For analytics and enhancing user experience.
This information is collected when users voluntarily enter it on the website or as per this Privacy Policy.
CONTACT LISTS
When permitted, we may access and collect data from your device’s contact list. This includes:
- Contact Names and Details: To enhance user experience, such as by enabling easy connections with contacts within the app. This collection is based on user consent and can be managed in device settings.
This information is collected when users voluntarily enter it on the website or as per this Privacy Policy.
LOCATION INFORMATION
We collect location information when users utilize E-Port Pte Ltd (and/or eLSA). This is essential for providing location-based functionalities and services.
CONFIDENTIALITY IN COUNSELING
All information transmitted to doctors or counselors in the counseling department of E-Port Pte Ltd (and/or eLSA) is confidential and will be exclusively shared between the user and the professional, except under court orders or in cases of intended criminal activity.
IMAGE INFORMATION (PHOTOS AND VIDEOS)
- Videos (Optional): Collected for app functionality.
- Photos (Optional): Collected for app functionality and profile personalization.
Images submitted to our platform are stored on our servers for internal use only, such as service improvement. By submitting images, users consent to their collection and storage.
APP ACTIVITY
We collect data related to:
- App Interactions: For analytics and personalization.
- In-app Search History: For app functionality, analytics, and personalization.
- Other Actions: For app functionality, analytics, and personalization.
COOKIES
Cookies are used to collect information automatically. Users can choose to accept or reject cookies through their browser settings.
UPDATING OR DELETING INFORMATION
- Update Information: Users can update or correct their information through the feedback form on our website or app.
- Delete Account: Requests for account deletion can be made at
https://connect.elsa.sg/login - Manage Data: Specific data deletion requests can also be made at
https://connect.elsa.sg/login
PRIVACY POLICY CHANGES
We reserve the right to modify this Privacy Policy at any time. Continued use of E-Port Pte Ltd (and/or eLSA) indicates acceptance of these changes.
COPYRIGHT AND OWNERSHIP
All content through E-Port Pte Ltd (and/or eLSA) , including text, graphics, logos, images, and video, is the property of E-Port Pte Ltd (and/or eLSA). Unauthorized use of materials, scripts, service names, or trademarks without written permission is subject to legal action.
This Privacy Policy is structured to clearly communicate the data collection practices, usage, user rights, and the confidentiality standards of E-Port Pte Ltd (and/or eLSA). It’s essential to regularly review and update this policy to ensure compliance with legal standards and user expectations.